• In sharing basis transfers the pick up time from your hotel / location can vary by 30-45 minutes from the given time depending upon your pick up point and Dubai traffic conditions
  •  The respective tours cannot be rescheduled or refunded if you are not present at the pick up time given to you. 100% no show charges will be applied and DMT will not arrange any alternate transfer for the same
  •  Some of the tours can be visited only with your original passport or Emirates ID , DMT will inform you once you book the tours where original passport is required. After that if you miss to carry the same DMT would not be responsible for any reschedule / refund.
  • In sharing transfers vehicle and seating arrangements will depend on the availability and our respective driver or guide will decide the same
  • Due to any unexpected circumstances like weather conditions , vehicle mechanical failure, delay by other guest or traffic issues if any tour gets delayed or cancelled DMT will try to offer alternate option.
  • Burj Khalifa tickets once booked cannot be cancelled or rescheduled. Valid ID copy ( passport , Emirates ID ) has to be carried by the lead person on the ticket while entering Burj Khalifa desk
  • Jain food can be requested in Dhow cruise and Desert Safari, but it will be subject to availability.